Frequently Asked Questions
Answers for wholesale, OEM & ODM pet product buyers.
Our core production bosed ching, workng wth verihed and experenced manutacurers we nove long term parnerships wth muirple factoriesto ensure quailyproduction speed, and competitive pricing.
We are an integrated B2B pet product supplier with multiple certified manufacturing bases.Our busines covers both wholescle supply and OEM/oDM customization, providing flexible solutions to meethe needs of globalbrands,distributors,andretailers
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By consolidating top-ter monuocturng bases, we ensure high -qualiy production. strct qualiy contro and ow MO options for a wde range of productsfrom smart feeders and water fountains to eco-friendly travel gear, grooming tools liter systems, toys, and wellness products.
Guided by our brand phiosophy - Sustoinable Caring Smart - we focus on creoting products thatimprove pet well-being reduce envionmental impact andsimplify global sourcing for our partners. Whether you need ready- to- ship wholesale products or fuly customized private- labelsolutions, Nomipets is your
trusted supply partner.
For cats, the protein-to-fat ratio is a crucial indicator of a healthy diet; around 60% protein and 20% fat is considered ideal.
For dogs, it’s important to choose hypoallergenic meat sources to reduce the likelihood of allergies. Dogs also have lower fat requirements, and Sheng Sheng Bu Xi freeze-dried food has a significantly lower fat content than similar products.
Scientific research shows that tear stains are closely related to food. Maillard reaction products, along with the accompanying inflammatory response, can exacerbate tear gland blockage and the discharge of colored secretions. However, the freeze-drying process used in this product is a golden technology for food preservation, so this is not a problem.
Dry food with an oily surface can easily clog the pores on a cat’s chin during eating, leading to black chin problems. Please choose freeze-dried staple food from Sheng Sheng Bu Xi, which has no oil spray on the surface..
MoQs vary by productype. For customized orders,it typicaly starts at i00-50 pcs. For in-stock products, we ofer flexible MoQs or even dropshipping uponrequest.
Simply contact our customer service team.We willguide you step-by-step through selecting customization options such as materials, size, packaging andbranding. Email us at chen@nomipets.com to get started
Here is our product development process:
1.Provide your design requirements and initial concept
2.We create a 3D prototype for testing and evaluation.
3.A trial production run is arranged.
4.Once everything is confirmed, we proceed with mass production.
our engineers will conduct a structural design assessment and provide a detailed quotation based on your needs.
Yes. We supportfull OEM/oDM customization, incuding product appearance, materials, colors, sizing, branding, and retail-ready packaging.
This service is available for both new brand launches and existing product line expansions.
Absoutely We encourage clients to request somples to ensure sotstactin with quoity and customkation contact our team forsample ayallabilty andshipping details. Please note that samples are charged, but we are happy to refund the sample fee with a follow-up order
For most OEM/oDM orders productin takes 30 doys.In-stock products can usually ship out within 7doys Well confirm the leod time bosed on yourspecifioorder and destination.
Our standard payment terms are T/T: 30% deposit, and the balance before shipment.For sample orders or smallbatch orders, we also accept PayPal For further details or specific arrangements, please contact our sales team.
Yes, we can offer shipping quotes for various methods including sea, rail, air, and international express
Shipping cost depends on package quantity and size.
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If you have your own freight forwarder, we are happy to ship the order directly to them.
To get a detailed quote, please provide your delivery address and postal code to our sales representative.
In some countries/regions, our shipping partners can assist with customs clearance.However, as import regulations vary, buyers are usually responsible for handling customs processes.fextra support is needed we can connect you with experienced logistics providers Please contact our sales team for further guidance
Yes, we ship worldwide We provide stable logistics supportto North America, Europe,Southeast Asia, and beyond For detalled shipping time and cost, contactour sales team.
Yes, we offer dropshipping as a complementary service, especialy for new market testing or small-sccle orders. However, our main focus remains on buikwholesale and OEM cooperation.
If you're purchasing from us and also need other pet products, we can use our wide industry network to help source additiona
items.
Let us know your needs, and wel do our best to support you. Contact our sales team for more information.
Our smart pet devices come with a 12-month warranty covering manufacturing defects.
Extended warranty options are available for bulk orders.
We offer flexible distribution options tailored to specific market needs including exclusive distribution.
Distributors are subject to minimum order requirements, which vary by market and partnership type.
Please contact our sales team for more details or to discuss potential distribution partnerships.
Yes, we ensure all products meet strict safety standards and comply with international certifications.Our products meet sMETA certification, which reflects high standards in social, environmental, and labor rights, helping yourcustomers recognize your commitment to quality and ethics.